Refund policy
• Due to COVID-19, at this current time, Mia Reid Collection DOES NOT ACCEPT REURNS..... please return to this page in the near future should this policy change. ALL SALES ARE FINAL!
• You may return eligible items (FOR STORE CREDIT) that arrive to customer damaged. In order for it to be deemed an acceptable return, customer has to provide the return tracking number along with photographic proof of the damaged item (this information is to be provided to us within 1 day of delivery confirmation).
• Mia Reid Collection reserves the right to refuse return of any merchandise that does not meet the above return requirements at Mia Reid's sole discretion.
• miareidcollection.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. We recommend shipping items with tracking information. Please be sure to request adequate insurance to cover the shipment. Mia Reid collection will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.
• Withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products.
• Discounted items are final sale. We do not offer returns or exchanges on discounted items.
Return Process:
1) Email us at info@miareidcollection.com
2) A representative will email you with our return address and details
3) You will receive an email once return has been received and processed
4) Your account will be credited within 7-10 business days